Effective communication between a customer and yourself is vital in the field of Locksmithing. Verbal communication, face-to-face and non-verbal communication such as sending emails are equally as important to ensure the right message gets across to your customer.
Good communication is proven to mitigate any conflict you may find yourself in whilst at work and will create better relationships between you and your customers resulting in more productive work which of course leads to more work.
This course will take you around 20-40 minutes to complete and costs £15 so it is a great one to do if you have a spare hour. The course will equip you with tools to effective communication and overcoming potential barriers. You will receive a downloadable e-certificate upon completion. Find out more about the Communication course by clicking the image below.